Norfolk Herbs is situated 2 miles north west of Dereham in the heart of Norfolk. See here for a map
You can view detailed directions here
OPENING TIMES 2023
January 3rd to December 24th: Monday to Saturday 9am – 5pm
Closed: Sundays and from Christmas through to the New Year.
1st March to October 28th: Wednesday to Saturday 10am- 4pm.
Open by appointment only during the winter months.
Operational throughout the year with a seasonal pause between Christmas and New Year.
Online sales start again in early January
Before you contact, please see a list of common questions that may help answer your query
When will my plant(s) be in stock
During the busy season (end of March to August, stock will change on a daily basis. We grow in several batches during the season so you shouldn’t have to wait too long. Seasonality is the main factor though. We don’t force plants and we grow for the season. By the side of each product image, there is a guide to availability e.g African Basil is usually available from Late April to September. Each product also has an ’email when in stock’ notification option.
How long does delivery take?
We will always send your order out as soon as possible. Between April and early June we are obviously extremly busy but we never stop working! Any delays are recorded on our ‘delivery page
‘ This page is also linked from your confirmation email.
What are your hours of opening
Our current opening hours can be found on our ‘Contact Us
What size of plant do you sell and are they ready to be planted?
All our plants are pricked out into 10cm diameter pots. These are larger than the normal small 9cm plants widely available. From there we pot on into 1 Litre, 1.5 Litre and 2 Litre. Sometimes even larger. The size choices (if available) are shown as a drop down option on the product page. Each plant is ready to be planted in it’s final position (season and weather dependent). Some herbs available in cooler months may prefer to be inside or kept sheltered until warmer months. For example, Vietnamese Coriander is often available all year but requires warmth (heated greenhouse is OK) over the winter.
Tel: +44 (0)1362 860812
You may find that during our busy time of May, we have our answerphone on at times. If you would like to know the status of your order, please email us and we promise to answer that evening. If we could politely ask you not to ring, as this can delay us getting orders out. If you do want to speak to someone (which we completely understand), please call between 3pm and 5pm. Thank you so much!
Fax: +44 (0)1362 860812
Please contact us any of the methods above. If you require an immediate answer to a query, please telephone (during opening hours).
We will endeavour to answer emails within 24 hours but during the busy season (March to June) it may take longer (but not too much!). Thank you for your patience